Set Up Notification Channels

Alerts are triggered in Sysdig Monitor when event thresholds are crossed, while in Sysdig Secure, they can be linked to runtime policies and actions in Automations. Alerts can be sent through various supported notification channels. This topic explains how to configure and manage notification channels, and how to disable notifications when they are not needed, such as during scheduled downtime.

Notification channel management can be fine-tuned by role-based access as follows:

  • Notification channels can be “global” or limited to a particular team.

  • Global channels can be managed by admins and can be viewed/used by other roles, while team-limited channels are available only to team members.

  • Team Manager , Advanced User, and Service Manager (Secure) roles can create/update/delete team-scoped notification channels. They can also read and use the global ones.

  • Standard and View Only roles can read team-limited and global notification channels.

  • Admins will be able to create global notification channels and migrate channels from “global” to “team-limited”, and also from one team to another.

Add a Notification Channel

To add a new notification channel for alerting:

  1. Log in to Sysdig Monitor or Sysdig Secure as an Admin.

  2. Select Settings from the user menu in the bottom left corner.

    The Settings page appears.

  3. Select Notifications Channels under Outbound Integrations.

    The Notifications main page is displayed:

  4. Select Add Notification Channel.

  5. Follow the channel-specific steps to complete the configuration process.

After you have set up a notification channel, it will appear as an available option to be assigned when you Add an Alert.

Edit a Notification Channel

To edit a notification channel:

  1. Log in to Sysdig Monitor or Sysdig Secure as administrator and select Settings.

  2. Select Notification Channels.

  3. Click the target channel.

  4. Make the edits and click Save.

Test a Notification Channel

To test a notification channel:

  1. Log in to Sysdig Monitor or Sysdig Secure as administrator and select Settings.

  2. Select Notification Channels.

  3. Select the three dots next to a created Notification Channel and click Test Channel.

If a notification is not received within 10 minutes, the notification channel is not working, and the configuration should be reviewed.

Report Unsuccessful Notification Attempts

When an unsuccessful notification has been attempted on a given notification channel, Sysdig Events are generated to warn you about it. At the fifth failed notification attempt, the notification channel will be disabled and a corresponding Sysdig Event will be generated. To view the list of Sysdig Events:

  1. Log in to Sysdig Monitor and select Events.

  2. On the Events page, select Sysdig from the All Types drop-down.