Set Up Notification Channels

Alerts are used in Sysdig Monitor when Event thresholds have been crossed, and in Sysdig Secure when Policy violations have occurred. Alerts can be sent over a variety of supported notification channels. This topic describes how to add, edit, or delete a variety of notification channel types, and how to disable or delete notifications when they are not needed, for example, during scheduled downtime.

In the Settings panel of either Sysdig Monitor or Sysdig Secure, set up the notification channels to be used for alerting.

Notification channel management can be fine-tuned by role-based access as follows:

  • Notification channels can be “global” or limited to a particular team.

  • Global channels can be managed by admins and can be viewed/used by other roles, while team-limited channels are available only to team members.

  • Team Manager , Advanced User, and Service Manager (Secure) roles can create/update/delete team-scoped notification channels. They can also read and use the global ones.

  • Standard and View Only roles can read team-limited and global notification channels.

  • Admins will be able to create global notification channels and migrate channels from “global” to “team-limited”, and also from one team to another.

Add a Notification Channel

To add a new notification channel:

  1. Log in to Sysdig Monitor or Sysdig Secure as administrator and open the user menu panel by hovering over your name in the bottom left corner of the screen.

  2. Select Settings. It is found in the top right corner of the user menu panel.

  3. Select Notification Channels under Outbound Integrations.

    The Notifications main page is displayed:

  4. Click Add Notification Channel +, and select the desired notification channel.

  5. Follow the channel-specific steps to complete the configuration process (see links below).

After you have set up a notification channel, it will appear as an available option to be assigned when you Add an Alert.

Edit a Notification Channel

To edit a notification channel:

  1. Log in to Sysdig Monitor or Sysdig Secure as administrator and select Settings.

  2. Select Notification Channels.

  3. Click the target channel.

  4. Make the edits and click Save.

Test a Notification Channel

To test a notification channel:

  1. Log in to Sysdig Monitor or Sysdig Secure as administrator and select Settings.

  2. Select Notification Channels.

  3. Select the three dots next to a created Notification Channel and click Test Channel.

If a notification is not received within 10 minutes, the notification channel is not working, and the configuration should be reviewed.

Report Unsuccessful Notification Attempts

When an unsuccessful notification has been attempted on a given notification channel, Sysdig Events are generated to warn you about it. At the fifth failed notification attempt, the notification channel will be disabled and a corresponding Sysdig Event will be generated. To view the list of Sysdig Events:

  1. Log in to Sysdig Monitor and select Events.

  2. On the Events page, select Sysdig from the All Types drop-down.