The term “on-premises” (or “on-prem”) is both industry-standard and evolving, so it means different things to different people.
In the context of Sysdig, on-prem customers install and manage the Sysdig backend components as they see fit. This could be in a data center, or in an enterprise’s cloud-provider space, such as AWS or GKE.
With version 3.6.0, the Sysdig Platform can no longer be installed using Replicated.
Oversight Services Now Offered for All Installs and Upgrades
As part of our continued focus on our customers, we are now offering oversight services for all on-premise installs and upgrades. Your Technical Account Manager (TAM), in conjunction with our support organization and Professional Services [where applicable], will work with you to:
Assess your environment to ensure it is configured correctly
Review your infrastructure to validate the appropriate storage capacities are available
Review and provide recommendations for backing up your Sysdig data
Work with you to ensure our teams are ready to assist you during the install and upgrade process
Provide the software for the install
Be available during the process to ensure a successful deployment
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