On-premises users install and manage the Sysdig backend components as they see fit. This could be in a data center, or in an enterprise’s cloud-provider space, such as Azure, AWS or GKE.
Oversight Services for Installations and Upgrades
As part of our continued focus on our customers, we are now offering oversight services for all on-premises installs and upgrades. Your Technical Account Manager (TAM), in conjunction with our support organization and Professional Services [where applicable], will work with you to:
Assess your environment to ensure it is configured correctly.
Review your infrastructure to validate the appropriate storage capacities are available.
Review and provide recommendations for backing up your Sysdig data.
Work with you to ensure our teams are ready to assist you during the install and upgrade process.
Provide the software for the install.
Be available during the process to ensure a successful deployment.
If you are a new user looking to explore Sysdig, contact us directly.
Before installing an on-premises solution, review the Sysdig architecture, sizing tips, configuration options, and installation options.
On-premises environments might require a license upgrade to renew, extend an expiration date, enable new features, add a service, or change the number of licensed agents. This topic describes both manual and automatic methods of license upgrade.
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