Subscription

Try all of Sysdig’s features for free; when you are ready to upgrade, contact Sysdig sales.

Subscription Types

30-Day Trial

Test all the features of Sysdig Monitor and/or Sysdig Secure with the free 30-day trial.
After 30 days, your account will be disabled and you can contact Sysdig sales to upgrade to an Enterprise license.

When connecting cloud accounts, the default config can audit a maximum of 50 cloud accounts. If this limit needs to be increased, please contact your account team. If you exceed the license purchased, Sysdig will not block cloud connection or stop the service and the account team will reach out to you.

Enterprise Tier

You can license Sysdig Secure, Sysdig Monitor, or both (Sysdig Platform). For details, see https://sysdig.com/pricing/.

Review Current Subscription

  1. Log on as Administrator to Sysdig Monitor or Sysdig Secure.

  2. From the Selector button in the left-hand navigation, choose Settings > Subscription.

    Your current plan details are displayed.

You can license each of these elements independently:  

  • Sysdig agents (host agents)

  • Cloud accounts (Secure only, see also: Data Sources)

  • Fargate tasks/serverless agents  (Secure only, see also Serverless Agents)

The number of licenses purchased has the following effects on how Sysdig is used:

  • The agent count defines the maximum number of connected host agents you can deploy. E.g if you purchase 100 licenses, you can install 100 agents.

    • In AWS Service Monitoring powered by Cloudwatch, it also determines the number of AWS objects that can be viewed in the Sysdig Monitor Dashboards (unrelated to the number of agents actually installed). In other words, if you have 100 licenses purchased, you can only see 100 AWS objects per region, per service type.

  • Fargate Tasks using Sysdig Serverless Agents: Defines the number of serverless agents connected to Sysdig backend.

  • Cloud accounts- licensed number: Number of cloud accounts you can connect to Sysdig backend.

About Host Agent Licenses

Reserved vs On-Demand Agents

The distinction between reserved and on-demand agents is financial, not technical; when on-demand agents are used they perform exactly like reserved agents.

Reserved Agents

Reserved agents are dedicated agents that are provisioned for a user regardless of usage. You can purchase reserved agents on a monthly or annual basis. As a Sysdig SaaS account administrator, you can increase your reserved agents at any time from within the Sysdig application.

On-Demand Agents

On-demand agents are for short-term use and you pay only for what you use at an hourly rate. You have the ability to add and control on-demand agents. For example, an organization might schedule scale testing for two days and license an extra 500 on-demand agents for that time frame.

 In the Sysdig application, use the Customize Your Plan > Enable On-demand Agents option on the Subscription page to add or remove agents. There is a hard limit of 500 agents for any account. If the total of reserved and on-demand exceeds this limit, you will not be able to purchase additional agents. On-demand agents are available only in Sysdig SaaS applications.

Connect Agents to the Backend

The Sysdig platform uses a concurrent licensing model in determining when to allow an installed agent to connect to the back-end servers and report on host metrics. This means you can install Sysdig agents onto any number of instances. However, only the licensed number of agents will be allowed to connect and send metrics for recording and reporting.

Agents connect on a “first-come, first-served” basis and in the event of an over-subscription (more agents wanting to communicate than are licensed) they will attempt to reconnect on a periodic basis. Once an existing communicating instance goes down and disconnects, the next agent attempting to connect will be allowed in.

To avoid having agents refused connection due to over-subscription, monitor the number of established and allowed connections. To see how many licenses are in use, see the Settings > Subscription page. Use this information to either purchase additional license capacity from the UI, or to shut down lower-priority agents via normal orchestration and system administration means.

Technical Details

Multiple Installs: An agent is essentially an “install” of the software. If your system changes external IP addresses, or if you shut down a VM image and bring it back up elsewhere, this will remain the same agent connection. However, identical installs that are simultaneously sending data (usually an accident) will be considered two connections. A MAC address is used to identify a host for licensing purposes.

Time Lag for License Release: When shutting down a host for any reason, the agent’s license will not be immediately released. This permits the agent to retain its licensing slot for short outages or a reboot. The time-out interval can take up to 20 minutes, and if the connection has not been re-established within the interval the license will be released for use by the next host waiting to connect.

About Compute Resources

The Compute Resources bar displays the compute resources used for all connected cloud accounts combined. At this time, it shows the usage, but not the entitlement.

Contact your Sysdig sales representative if you need to license more compute resources.

Learn More

Topics in This Section
Time Series Billing

Sysdig Monitor allows you to consume and store custom metrics through a flexible and cost-effective Time Series Billing model aligned with your usage. With an enhanced billing experience, you can view your time-series consumption at a glance, analyze trends, and change subscription plans if need be.

About AWS Cloudwatch Licensing